Questionnaire: UCISA Establishing Process Improvement Capability in an HE environment

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Rachel McAssey (The University of Sheffield) and Stephen Yorkstone (Edinburgh Napier University) are collaborating on a UCISA Guide: Establishing Process Improvement Capability in an HE Environment.

We would be very grateful if you would take the time to complete this questionnaire which will form the initial data gathering stage of our research, which will inform this UCISA Guide, and [possibly further work].

All information provided will published anonymously, unless we approach you for your consent in writing.

Should you choose to provide us your contact details below we would like to use this to get in touch with you to have further conversations. Data will be stored in accordance with The University of Sheffield data research management policy.

1. Does your institution currently have dedicated process improvement capacity? *

Process Improvement capacity = staff who are trained in improvement methodologies/ business change management and resourced to undertake improvement work.

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