Discover and share good practice for smarter working universities

Shared services – Out of Hours Helpline – case study – June 2015

A subscription-based, shared service providing first and second line support with IT and library queries to students and staff.

£14.8m cash efficiency savings for NEUPC members

Following the publication of the North Eastern Universities Purchasing Consortium’s (NEUPC) annual report, Maria Langham describes the consortium’s recent achievements and how it plans to support universities in their mission to deliver world-class education in the future.

The P3 Project – People, Performance and Process, Bangor University

A project to bring the questions of people and performance together with lean methodologies has been developed by the Aber-Bangor Strategic Alliance with funding from the Innovation and Transformation Fund.

Hefce funds HE Shared Legal VAT cost sharing group project

HE Shared Legal – until recently, a HEFCE-funded pilot project - has made a successful application for a portion of the grant funding offered by HEFCE last year in relation to VAT cost sharing group projects.

HE Shared Legal – the new shared legal service for UK higher education

HE Shared Legal, the new national shared legal service for the UK higher education sector, is a pilot project borne out of a HEFCE and JISC Advance backed feasibility study conducted in 2010. Since the service was launched on 1 May 2012, it has gained eleven HE subscriber institutions, published more than 170 items of generic guidance, and attended to over 85 individual legal enquiries.