This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.
This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.
One of the hardest steps to make in business process improvement is to move from a defined process map of the current situation to a shiny new process. So says Ollie Jones, who describes how his team is applying the lean range of tools and techniques at Leeds Beckett University.
Mapping the customer - or in this case the student - journey is not in itself a new or innovative concept, however a small team at Lancaster University, approached the project in an innovative way. The project’s head, Claire Povah, explains its approach.
The S-Lab programme aims to improve laboratory efficiency and effectiveness in all dimensions, including scientific value, resource efficiency and staff well-being. Director Peter James discusses the laboratory good practice and improvement ideas that that have emerged from the S-Lab award scheme and events.