Discover and share good practice for smarter working universities

The virtual open day – bringing the campus to the applicant 

Clearing is often about making quick decision but how do you equip those students to make those choices when they haven't visited your university? Holding a virtual open day helps those students make an informed decision by offering them a glimpse of university life without setting foot on campus.
WonkHE

How clearing is changing

The A-level results are published next week with students entering what has been described as the most competitive admissions market yet. But Dan Benyon writes on Wonkhe that clearing is changing, starting earlier with universities adopting a much more targeted, data driven approach.

University libraries need to start putting the student first

A good library is an important weapon in keeping student satisfaction levels high, writes Ben Hickman from consultancy Alterline. But in an article for the Guardian Higher Education Network he adds that all too often they don't reflect the needs of the student of 2017 and like other parts of universities, must change their culture.
Jisc logo

Welcome to the intelligent campus

As 'smart homes' become more and more sophisticated, universities are harnessing technology to improve the campus or classroom experience for students. Now institutions are planning on taking it to the next level, by using data from sensors, tracking and the internet, combined with information from other sources, as Jisc's James Clay describes in this blog.
Empty seats

Retention levels come under scrutiny, but universities are on the case

Universities must focus on retention as much as they do on widening the pool of applications and enrolments, a report by the the Social Market Foundation suggests.
Message in a bottle

Student communications: cutting through the noise

Keeping students informed about life at university is complex but Suzanne Wigley of the University of Derby likes a challenge. She shares what they've been doing to ensure students have the information they need and also reveals what didn't quite work.

Gold is the only colour that matters to students, survey reveals

Research by the Higher Education Policy Institute has revealed that more than two in three university applicants say a gold Teaching Excellence Framework rating is important to them.
university lecture theatre

Lean: taking the strain out of admissions

Middlesex University has boosted staff confidence, reduced mundane tasks and produced a better student experience, simply by improving their admissions system. Karolin Arvidsson sets out how they did it.
Children's drawings of people

Developing student and staff personas: a practical guide

If you want to be sure you're meeting the demands of your stakeholders as they use your services, creating personas to identify their needs will help sharpen your focus. As consultant Jean Mutton explains, it's a technique that's becoming more widely used and it needn't be a difficult process.
Change Agents workshop

Change agents: students driving curriculum innovation

Working with students to stimulate positive change in universities is increasingly becoming standard practice across the sector. Sarah Knight has overseen the development of Jisc's Change Agents' Network (CAN) which was set up in 2013 to support that. She reflects on this year's CAN conference and the benefits the network has spawned since its launch.