Discover and share good practice for smarter working universities

Innovation & change

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Improving the E-communication journey for enquirers and applicants – the right message at the...

E-communication is widely used for interacting with potential students to help them make an informed decision about their place of study. To ensure this method is delivering the desired experience, reviews of e-communication should take place to keep messaging fresh and relevant. In this blog Marion Malcolm of the University of Aberdeen discusses their project to review the E-communication to pre-registered students, with clear aims of ensuring the branding and student experience is consistent and that there is clarity in job roles with the overall goal of enhancing efficiency.

How can universities help students create a sustainable future?

The university sector has an essential role to play in tackling the world’s sustainability challenges – not just in developing research-based solutions but in influencing the attributes of students that graduate each year. In this blog, Dr Neil Jennings (Imperial College London) and Quinn Runkle (National Union of Students) discuss projects that have been successful at equipping students across all disciplines with the knowledge, skills, attitudes and behaviours required to address sustainability challenges while at university and in their future careers.

Peer mentoring and welcome workshops

At Nottingham Trent University (NTU), we are seeking to increase engagement and retention through student peer mentoring and the delivery of a new Welcome Workshop. This workshop, has been co-created and co-facilitated by our student mentors, is designed to instil a sense of belonging and student agency in all undergraduate first-years starting in September 2018.

Staff development for Blended Learning? An international perspective from Hong Kong Universities.

Many institutions have ambitious strategies to engage learners, broaden access and increase success using blended approaches. Yet in an evolving innovation landscape, making intelligent use of Learning Technology at scale requires strong support for staff across all parts of an institution. Providing effective professional development for Blended Learning is a growing challenge, and in this blog Dr Maren Deepwell and Dr Thomas Palmer highlight some new developments from ALT Members at Hong Kong Universities.

CATS: The inspiring journey of a young man’s triumph over adversity

Earlier this year Efficiency Exchange published a blog by Ellie Dunstone, a student at the University of Cambridge who is involved with the CATS student society there. In this blog, James Adams, the founder of CATS, shares his personal journey of how CATS developed. Like we saw with Ben Stone, founder of Student Coin, James saw an opportunity to create more value in his university life, not just for him, but others too. CATS benefits students physically through raising awareness of signs and symptoms or cancer aswell as providing valuable skills that can enhance the employability of their volunteers.

Student Coin – Creating value for students

Higher education offers many opportunities for students which can create more value in their university experience. Benjamin Stone, university business entrepreneurship student and founder of Student Coin, took advantage of one of his projects and created the Student Coin. In this blog, Ben shares their Blockchain journey so far.

Case studies

University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Earning while learning – the right way – University of Warwick – case study

The University of Warwick helps its students to find work and re-invests in their employability and post study success via the Unitemps recruitment franchise model.

Edinburgh Napier University – using process mapping – case study – August 2017

When a team at Edinburgh Napier University needed to carry out three time consuming projects at the same time, they turned to process mapping. In this case study, project lead Fergus Jack describes the process and how it allowed the projects to be tackled simultaneously in a time efficient way.