Discover and share good practice for smarter working universities

Innovation & change

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Be better with digital, students tell staff in Jisc survey

Students have stated their frustration at staff's lack of training in - and inconsistent use of - technology in Jisc's digital student tracker report. The survey which involved 22,000 higher education students is one of the largest of its kind.

The virtual open day – bringing the campus to the applicant 

Clearing is often about making quick decision but how do you equip those students to make those choices when they haven't visited your university? Holding a virtual open day helps those students make an informed decision by offering them a glimpse of university life without setting foot on campus.
WonkHE

How clearing is changing

The A-level results are published next week with students entering what has been described as the most competitive admissions market yet. But Dan Benyon writes on Wonkhe that clearing is changing, starting earlier with universities adopting a much more targeted, data driven approach.

University libraries need to start putting the student first

A good library is an important weapon in keeping student satisfaction levels high, writes Ben Hickman from consultancy Alterline. But in an article for the Guardian Higher Education Network he adds that all too often they don't reflect the needs of the student of 2017 and like other parts of universities, must change their culture.
Jisc logo

Welcome to the intelligent campus

As 'smart homes' become more and more sophisticated, universities are harnessing technology to improve the campus or classroom experience for students. Now institutions are planning on taking it to the next level, by using data from sensors, tracking and the internet, combined with information from other sources, as Jisc's James Clay describes in this blog.
Times Higher Education

Working collectively rather than competitively benefits all parties

All universities and student unions need to embrace a collaborative approach, participants in a recent workshop involving seven universities have said. Writers of a Times Higher article about the workshop, involving staff and students from seven campus universities, said that while the current HE policy environment encourages greater competition, there has never been a more important time for institutions to collaborate.

Case studies

University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Earning while learning – the right way – University of Warwick – case study

The University of Warwick helps its students to find work and re-invests in their employability and post study success via the Unitemps recruitment franchise model.

Edinburgh Napier University – using process mapping – case study – August 2017

When a team at Edinburgh Napier University needed to carry out three time consuming projects at the same time, they turned to process mapping. In this case study, project lead Fergus Jack describes the process and how it allowed the projects to be tackled simultaneously in a time efficient way.