In 2011 Sir Ian Diamond urged universities to commit to a culture of greater efficiency. Since then institutions have become increasingly creative in how they operate which has...
Encouraging people to try different ways of working is a big problem for many HE institutions. While taking advantage of a powerful resource, the continuous improvement team at the University of Winchester also learned some valuable lessons about bringing reluctant staff on board.
To help Scotland's universities avoid stiff fines for breaching data protection laws, free online training modules have been updated to meet new rules. Diana Watt from Edinburgh Napier University explains why it's efficient and will help reduce duplication of effort.
One of the hardest steps to make in business process improvement is to move from a defined process map of the current situation to a shiny new process. So says Ollie Jones, who describes how his team is applying the lean range of tools and techniques at Leeds Beckett University.
Following publication of their guide to evidencing the benefits of business process improvement in higher education, the business improvement team at the University of Strathclyde have responded to users’ feedback with an updated version. Nicola Cairns shares some new insights gained from collaborating with colleagues across the sector.
Lean is just one method of continuous improvement and there are a range of others that are commonly used in higher education (HE). We close our lean series with three viewpoints from HE professionals and consultants on different ways of applying lean and its alternatives.
In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.
The University of Warwick helps its students to find work and re-invests in their employability and post study success via the Unitemps recruitment franchise model.
Britain is the European capital for bogus universities with twice as many fake institutions as genuine ones. The Higher Education Degree Datacheck was launched in 2011 with funding from the Higher Education Funding Council for England to help tackle this problem by enabling universities to process degree verification requests more efficiently.