Discover and share good practice for smarter working universities

Innovation & change


Times Higher Education

Working collectively rather than competitively benefits all parties

All universities and student unions need to embrace a collaborative approach, participants in a recent workshop involving seven universities have said. Writers of an Times Higher article about the workshop, involving staff and students from seven campus universities, said that while the current HE policy environment encourages greater competition, there has never been a more important time for institutions to collaborate.
Empty seats

Retention levels come under scrutiny, but universities are on the case

Universities must focus on retention as much as they do on widening the pool of applications and enrolments, a report by the the Social Market Foundation suggests.
Message in a bottle

Student communications: cutting through the noise

Keeping students informed about life at university is complex but Suzanne Wigley of the University of Derby likes a challenge. She shares what they've been doing to ensure students have the information they need and also reveals what didn't quite work.
Association of Heads of University Administration logo

What makes good leadership during times of major change?

University leaders won't get an institutional doctor's note excusing them from sudden seismic changes in funding or policy, they must plan for these uncertain times says Mike Shore-Nye. In a post for the AHUA blog, the University of Exeter's registrar says institutions must be measured, proactive and proportional, while prioritising resources on strategic objectives.

Gold is the only colour that matters to students, survey reveals.

Research by the Higher Education Policy Institute has revealed that more than two in three university applicants say a gold Teaching Excellence Framework rating is important to them.
Macquarie Uni logo

Improving Macquarie University with lean

Case study: An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can effect in the organisation's culture.

Case studies

University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Earning while learning – the right way – University of Warwick – case study

The University of Warwick helps its students to find work and re-invests in their employability and post study success via the Unitemps recruitment franchise model.

Higher Education Degree Datacheck – Prospects – case study – June 2016

Britain is the European capital for bogus universities with twice as many fake institutions as genuine ones. The Higher Education Degree Datacheck was launched in 2011 with funding from the Higher Education Funding Council for England to help tackle this problem by enabling universities to process degree verification requests more efficiently.