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Innovation & change

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The right tools for the job: harnessing the power of student voice through HearNow

In this blog Jo Clarkson, Market Research and Insight Manager at the University of Warwick, shares how the HearNow project increased students’ feedback while minimising survey fatigue. The project by gathering students’ opinions as ‘snap-shot’ sentiments through technology and Gamification raised the number of active users from 200 to 13,000 with an average of 50% response rate.

WHAT DOES GDPR MEAN FOR HIGHER EDUCATION

Rob Hunter is Managing Director and Founder of Hunterlodge Advertising. In this piece he draws our attention to the changing landscape of personal data management and the need for the HE sector as a whole to prepare for effective compliance with the GDPR (General Data Protection Regulation).

Graduate prospects in a ‘lights-out’ future? The ‘Earn to Learn’ Scheme

How to prepare students for the job market is becoming an essential part of how universities can prove they are value for money and value for our students. Yet, the job market is uncertain and fast changing. Ian Herbert shares with us how the ‘Earn to Learn’ (EtoL) scheme is enabling the University of Loughborough to provide students with work experience by collaborating with organisations and policy makers.
Jisc logo

Be better with digital, students tell staff in Jisc survey

Students have stated their frustration at staff's lack of training in - and inconsistent use of - technology in Jisc's digital student tracker report. The survey which involved 22,000 higher education students is one of the largest of its kind.

The virtual open day – bringing the campus to the applicant 

Clearing is often about making quick decision but how do you equip those students to make those choices when they haven't visited your university? Holding a virtual open day helps those students make an informed decision by offering them a glimpse of university life without setting foot on campus.
WonkHE

How clearing is changing

The A-level results are published next week with students entering what has been described as the most competitive admissions market yet. But Dan Benyon writes on Wonkhe that clearing is changing, starting earlier with universities adopting a much more targeted, data driven approach.

Case studies

University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Earning while learning – the right way – University of Warwick – case study

The University of Warwick helps its students to find work and re-invests in their employability and post study success via the Unitemps recruitment franchise model.

Edinburgh Napier University – using process mapping – case study – August 2017

When a team at Edinburgh Napier University needed to carry out three time consuming projects at the same time, they turned to process mapping. In this case study, project lead Fergus Jack describes the process and how it allowed the projects to be tackled simultaneously in a time efficient way.