Discover and share good practice for smarter working universities


Case studies

University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Temporary Agency Staff – UWE – case study – August 2016

When the University of the West of England (UWE) embarked on an IT transformation project, they found the unique demands of the project required some temporary staff to ensure the project was a success. By using SUPC’s temporary agency staffing services agreement to meet the staffing need, UWE benefited from a set-up that provided support and value for money.

Improving Procurement Maturity – SUPC – case study – August 2016

When institutions focus their time and energy on areas of procurement that will deliver the most on their investment, significant improvements can be achieved. Making the shift from tactical to planned procurement helped the universities of Birmingham and Cumbria, deliver greater savings, improved eProcurement and better service to their internal customers.


Higher Education Estates Statistics Report 2016

UK Universities’ response to the efficiency agenda and their own income generating projects have helped them to increase their income to a record £30bn. In its annual estates management report, AUDE reveals that despite a challenging funding environment and a decrease in home students, the sector grew by £2bn in one year.

Demonstrating HE Efficiency and Effectiveness

This report focuses on how universities continue to deliver value for money in a climate where income is reducing in real terms and competition is increasing, while finding recurrent savings which will enable them to make necessary investments. It includes examples from universities across the UK where universities are saving money through efficient estate management.

Analytics in higher education

Universities already collect vast amounts of data about their student populations, but often this is underutilised. This Universities UK report, written in partnership with Civitas Learning and Jisc, sets out the case for better use of analytics in higher education through effective implementation of appropriate technology and techniques.


5-7 September: ALT conference, Liverpool

Among the conference's themes are: empowerment in learning technology, supporting students through staff/student partnerships, students as influencers, developing skills and supporting staff at all levels, impact of learning technology on the physical and the virtual, strategies for enabling innovation, effectively managing change.
Swansea Uni logo

5-7 September: Conference on University Purchasing, Swansea

The University of Swansea is hosting this year's conference at its Bay campus. The conference programme is suitable for heads of procurement, category managers and buyers as well as individuals based outside the procurement functions such as technicians, business managers and academics.
Cheia Logo

6-8 September: CHEIA annual conference, Leicester

6-8 September: CHEIA annual conference, Leicester This year's Council of Higher Education Internal Auditors conference is being held at the University of Leicester's College Court...
RAISE logo

6-8 September: RAISE 17 conference, Manchester

The conference aims to offer a forum and platform showcasing practice and research about, student engagement (SE) and partnership. Staff in all roles, all students, and others interested in university and college higher education are welcome to participate. Students who would like to attend pay only a refundable deposit and otherwise attend free of charge.
AURIL logo

5-6 October: AURIL conference, Bristol

This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.


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