Discover and share good practice for smarter working universities


Case studies

University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Temporary Agency Staff – UWE – case study – August 2016

When the University of the West of England (UWE) embarked on an IT transformation project, they found the unique demands of the project required some temporary staff to ensure the project was a success. By using SUPC’s temporary agency staffing services agreement to meet the staffing need, UWE benefited from a set-up that provided support and value for money.

Improving Procurement Maturity – SUPC – case study – August 2016

When institutions focus their time and energy on areas of procurement that will deliver the most on their investment, significant improvements can be achieved. Making the shift from tactical to planned procurement helped the universities of Birmingham and Cumbria, deliver greater savings, improved eProcurement and better service to their internal customers.


Higher Education Estates Statistics Report 2016

UK Universities’ response to the efficiency agenda and their own income generating projects have helped them to increase their income to a record £30bn. In its annual estates management report, AUDE reveals that despite a challenging funding environment and a decrease in home students, the sector grew by £2bn in one year.

Demonstrating HE Efficiency and Effectiveness

This report focuses on how universities continue to deliver value for money in a climate where income is reducing in real terms and competition is increasing, while finding recurrent savings which will enable them to make necessary investments. It includes examples from universities across the UK where universities are saving money through efficient estate management.

Analytics in higher education

Universities already collect vast amounts of data about their student populations, but often this is underutilised. This Universities UK report, written in partnership with Civitas Learning and Jisc, sets out the case for better use of analytics in higher education through effective implementation of appropriate technology and techniques.


AUA logo

30 June: Managing change in higher education forum, London

A fixture in the AUA calendar, the Managing Change in Higher Education Open Forum is an event for sector professionals interested in improving practice in HE change management. This year the focus will be on identifying the challenges facing the higher education sector and establishing our key tenets for success. Like past MCHE events, there will be a programme designed to provide delegates with knowledge transfer and case-study learning opportunities.

4 June: ARMA annual conference, Liverpool

The ARMA Conference is the profession’s flagship annual event and the highlight of ARMA’s calendar. It will provide members with the opportunity to share best practice and discuss current issues affecting both attendees and the wider sector. There are also a range of social activities to help you network with new and existing colleagues in an informal setting.
BUFDG logo

7-8 June: BUFDG tax conference, Loughborough

7-8 June: BUFDG tax conference, Loughborough The 2017 Tax Conference returns to Loughborough this year and, as ever, BUFDG promises a jam-packed two days of...
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14-16 June: PraxisUnico conference, Sheffield

What are the big challenges facing knowledge exchange and commercialisation practitioners, and how can we work together to address them? These and other issues will be under the microscope at the PraxisUnico conference, alongside the "big picture" view of the landscape in which practitioners operate.
University of Salford logo

15 June: Shared services conference, London

Join us for the Shared Services Conference 2017 where leading public sector experts will provide unique insights into how your organisation can save money and deliver efficiencies. Speakers include Stephen Butcher, Hefce and Paul Oliffe, director, National Audit Office.
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16 June: AUA – Principles of Project Management in HE, London

Whatever the project there are sound principles of project management that you can apply to ensure you achieve your goals. The day will include keynotes and workshop sessions from experts and experienced project management practitioners as well as interactive workshops where you can network and reflect on practice.
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4 July: Technology in learning – reshaping the educational landscape, Manchester

In a period of considerable uncertainty the UK education sector must adapt to a new landscape and maintain its position as a global leader. This event will encourage dialogue across the sector, promote partnerships and explore new and innovative ways to use technology to successfully face the current changes in the education system.


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