Discover and share good practice for smarter working universities


Case studies

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Temporary Agency Staff – UWE – case study – August 2016

When the University of the West of England (UWE) embarked on an IT transformation project, they found the unique demands of the project required some temporary staff to ensure the project was a success. By using SUPC’s temporary agency staffing services agreement to meet the staffing need, UWE benefited from a set-up that provided support and value for money.

Improving Procurement Maturity – SUPC – case study – August 2016

When institutions focus their time and energy on areas of procurement that will deliver the most on their investment, significant improvements can be achieved. Making the shift from tactical to planned procurement helped the universities of Birmingham and Cumbria, deliver greater savings, improved eProcurement and better service to their internal customers.


Higher Education Estates Statistics Report 2016

UK Universities’ response to the efficiency agenda and their own income generating projects have helped them to increase their income to a record £30bn. In its annual estates management report, AUDE reveals that despite a challenging funding environment and a decrease in home students, the sector grew by £2bn in one year.

Demonstrating HE Efficiency and Effectiveness

This report focuses on how universities continue to deliver value for money in a climate where income is reducing in real terms and competition is increasing, while finding recurrent savings which will enable them to make necessary investments. It includes examples from universities across the UK where universities are saving money through efficient estate management.

Analytics in higher education

Universities already collect vast amounts of data about their student populations, but often this is underutilised. This Universities UK report, written in partnership with Civitas Learning and Jisc, sets out the case for better use of analytics in higher education through effective implementation of appropriate technology and techniques.


Inside Government

23 February: Transforming HE estates and facilities, London

Devising efficient estate management strategies has become vital to ensure the attractiveness of a higher education institution, whilst meeting the growing demands of student satisfaction. At this event, estates professionals will highlight examples of managing estates in a way that maximises quality in a cost-effective manner.

3 March: Uniac VFM roundtable

Uniac is running a second roundtable in London on Hefce's plans for collecting institutional data on VFM. Steve Butcher of Hefce will brief delegates and seek ideas on an appropriate format for the next round of annual reporting.
Positron in a science lab

9-10 May: S-Lab conference, York racecourse

The focus of this May's conference is the design and operation of research laboratories, incubators and science park facilities.

24 May: SUPC and LUPC conference, London

This year's event will cover everything from the impact of Brexit on procurement to soft skills.


Highlight your achievements – with a case study.