Discover and share good practice for smarter working universities


Case studies

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Temporary Agency Staff – UWE – case study – August 2016

When the University of the West of England (UWE) embarked on an IT transformation project, they found the unique demands of the project required some temporary staff to ensure the project was a success. By using SUPC’s temporary agency staffing services agreement to meet the staffing need, UWE benefited from a set-up that provided support and value for money.

Improving Procurement Maturity – SUPC – case study – August 2016

When institutions focus their time and energy on areas of procurement that will deliver the most on their investment, significant improvements can be achieved. Making the shift from tactical to planned procurement helped the universities of Birmingham and Cumbria, deliver greater savings, improved eProcurement and better service to their internal customers.


Higher Education Estates Statistics Report 2016

UK Universities’ response to the efficiency agenda and their own income generating projects have helped them to increase their income to a record £30bn. In its annual estates management report, AUDE reveals that despite a challenging funding environment and a decrease in home students, the sector grew by £2bn in one year.

Demonstrating HE Efficiency and Effectiveness

This report focuses on how universities continue to deliver value for money in a climate where income is reducing in real terms and competition is increasing, while finding recurrent savings which will enable them to make necessary investments. It includes examples from universities across the UK where universities are saving money through efficient estate management.

Analytics in higher education

Universities already collect vast amounts of data about their student populations, but often this is underutilised. This Universities UK report, written in partnership with Civitas Learning and Jisc, sets out the case for better use of analytics in higher education through effective implementation of appropriate technology and techniques.


Association of Heads of University Administration logo

3-5 April: AHUA Spring conference, Belfast

The first of AHUA's two annual conferences is being held at the University of Ulster.

4 April: NWUPC Conference, Keele

The 2017 NWUPC Annual Conference is being held at the University of Keele and is free to attend for members. The event is an opportunity to find out about the latest developments in procurement, as well as a chance to catch up with colleagues and meet with suppliers.
British Universities Finance Directors Group

9-11 April: BUFDG, Bath

The annual conference for the British Universities Finance Directors Group, BUFDG, is being held at the University of Bath.
ASRA logo

9-12 April: ASRA annual conference, Brighton

The Association of Student Residential Accommodation (ASRA) is having its annual conference at the Hilton Brighton Metropole hotel.

10-11 April: AUA conference, Manchester

The conference will provide opportunities to explore what challenges the sector might expect, how it can and will respond, and also time to understand and celebrate the innovation and creativity already evident in the practice of HE professionals and institutions.
Student Records Officers Conference

24-26 April: SROC, Newcastle Upon Tyne

SROC 2017 will be held at Northumbria University.
Positron in a science lab

9-10 May: S-Lab conference, York racecourse

The focus of this May's conference is the design and operation of research laboratories, incubators and science park facilities.


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