Discover and share good practice for smarter working universities


Case studies

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Temporary Agency Staff – UWE – case study – August 2016

When the University of the West of England (UWE) embarked on an IT transformation project, they found the unique demands of the project required some temporary staff to ensure the project was a success. By using SUPC’s temporary agency staffing services agreement to meet the staffing need, UWE benefited from a set-up that provided support and value for money.

Improving Procurement Maturity – SUPC – case study – August 2016

When institutions focus their time and energy on areas of procurement that will deliver the most on their investment, significant improvements can be achieved. Making the shift from tactical to planned procurement helped the universities of Birmingham and Cumbria, deliver greater savings, improved eProcurement and better service to their internal customers.


Higher Education Estates Statistics Report 2016

UK Universities’ response to the efficiency agenda and their own income generating projects have helped them to increase their income to a record £30bn. In its annual estates management report, AUDE reveals that despite a challenging funding environment and a decrease in home students, the sector grew by £2bn in one year.

Demonstrating HE Efficiency and Effectiveness

This report focuses on how universities continue to deliver value for money in a climate where income is reducing in real terms and competition is increasing, while finding recurrent savings which will enable them to make necessary investments. It includes examples from universities across the UK where universities are saving money through efficient estate management.

Analytics in higher education

Universities already collect vast amounts of data about their student populations, but often this is underutilised. This Universities UK report, written in partnership with Civitas Learning and Jisc, sets out the case for better use of analytics in higher education through effective implementation of appropriate technology and techniques.


Jisc logo

8-24 May: Jisc digital leaders programme, Manchester

Become a digitally-informed and empowered leader and learn how to help your organisation respond more effectively to technology-driven change. The course is a four-day programme over two residential workshops.
Positron in a science lab

9-10 May: S-Lab conference, York racecourse

The focus of this May's conference is the design and operation of research laboratories, incubators and science park facilities.
QAA logo

9-10 May: QAA annual conference, Nottingham

This year's conference, 'Building on world-class quality', will see the launch of QAA's new Strategy 2017-20. It will also be an excellent and timely opportunity to discuss the changing regulatory landscape and topics of the moment, including degree and graduate apprenticeships, changing approaches to degree awarding powers, transnational education, and the emergence of global universities.
HE Shared Legal

10 May: HE Shared Legal seminar, London

A free information seminar at Woburn House about shared legal services.
SEDA logo

11-12 May: SEDA Spring conference, Manchester

We have seen the emergence of a wide variety of new approaches and techniques, ranging from initiatives to engage students as ‘producers’ or ‘co-creators’ through to interventions based on learning analytics. Given this range of initiatives, which are the most effective strategies in terms of impact on student learning?

24 May: SUPC and LUPC conference, London

This year's event will cover everything from the impact of Brexit on procurement to soft skills.

4 June: ARMA annual conference, Liverpool

The ARMA Conference is the profession’s flagship annual event and the highlight of ARMA’s calendar. It will provide members with the opportunity to share best practice and discuss current issues affecting both attendees and the wider sector. There are also a range of social activities to help you network with new and existing colleagues in an informal setting.


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