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Case studies and resources

Case studies

Edinburgh Napier University – using process mapping – case study – August 2017

When a team at Edinburgh Napier University needed to carry out three time consuming projects at the same time, they turned to process mapping. In this case study, project lead Fergus Jack describes the process and how it allowed the projects to be tackled simultaneously in a time efficient way.
University of Salford logo

Co-creation of student service desk – University of Salford – case study – October...

In April 2015 the University of Salford successfully implemented askUS, a new student-facing ‘one stop shop,’ taking just fourteen weeks from project launch to service inception. The success of the askUS project was centred on co-creating with students.

Temporary Agency Staff – UWE – case study – August 2016

When the University of the West of England (UWE) embarked on an IT transformation project, they found the unique demands of the project required some temporary staff to ensure the project was a success. By using SUPC’s temporary agency staffing services agreement to meet the staffing need, UWE benefited from a set-up that provided support and value for money.

Reports

Leadership Foundation launches guide to efficiency for governors

Getting to Grips with Efficiency explores the concept of efficiency and the efficiency agenda within the higher education sector. As part of the Leadership Foundation's guide for governors series, it seeks to provide governors with the information to help guide their institutions to greater efficiency and to plan for new reporting requirements that may push them to go even further (log-in required to download publication).

HEPI Where next for widening participation and fair access?

The Higher Education Policy Institute (HEPI) and the social mobility charity Brightside are jointly publishing a collection of essays by senior higher education figures entitled Where next for widening participation and fair access? New insights from leading thinkers.

Higher Education Estates Statistics Report 2016

UK Universities’ response to the efficiency agenda and their own income generating projects have helped them to increase their income to a record £30bn. In its annual estates management report, AUDE reveals that despite a challenging funding environment and a decrease in home students, the sector grew by £2bn in one year.

Events

AURIL logo

5-6 October: AURIL conference, Bristol

This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

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