In 2015 the University of Salford’s student services was completely redesigned with students and staff members from other parts of the university co-creating the the new facility. In this blogpost, Victoria Owen, a customer services manager, reflects on the process and how the redesigned service works in practice.
BUFDG's free e-learning module Introduction to HE Finance is now easier to access of you don't have a full members' account. This will enable professionals working outside finance departments to complete the course which includes tackling questions such as where universities' money comes from and how it is spent.
To the unfamiliar, lean with its glossary of Japanese terms can appear daunting. But in the second part of our series on lean methods, consultant Christine Stewart argues that lean is actually relatively simple - and using fancy stationery can help with understanding.
Jisc is looking for a web manager to take responsibility for sourcing, commissioning, developing and publishing content on efficiencyexchange.ac.uk for a period of six months. The post holder will also manage social media channels and develop and maintain excellent working relationships with a network of contributors within universities, professional associations and other organisations within higher education. Closing date for applications is 12 noon on 31 October 2016.
A shared data centre for the north of England has been secured by Jisc to aid collaboration and the sharing of large data sets. Among the first tenants are Liverpool University, Sheffield Hallam University and the universities of Sheffield and Leeds.
Do you develop a cold sweat whenever you hear the term “lean”? Our series of blogposts about lean methodology aims to change all, that starting with an introduction to the philosophy of lean by Edinburgh Napier’s Steve Yorkstone.