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Assessing the efficiency and effectiveness of porters and cleaners

Benchmarking is increasingly used in the quest for efficiency and most universities have used the Procurement Maturity Assessment, developed by SUMS Consulting and the Southern Universities Purchasing Consortia. SUMS has now developed another maturity model that allows easy self assessment and indicates a way forward and has applied it to portering and cleaning services.
Brave New World - AMOSSHE Conference 2014

It’s a Brave New World for student services

The higher education landscape in the UK has changed so rapidly in recent years that Student Services professionals feel like they’re exploring a brave new world, full of challenges and opportunities. So AMOSSHE, the Student Services Organisation, has chosen 'Brave New World' as the theme for its 2014 conference which takes place in Manchester 16-18 July.

Efficiency Exchange update March 2014

In this issue: With the ‘Working for a smarter, stronger sector: the 3rd annual Efficiency in HE’ conference only a day away, the Efficiency Exchange asks Professor Martyn C Harrow, chief executive of Jisc, to talk about how efficiency is at Jisc's core. Plus more news and comment on smarter working in universities.
Martyn Harrow

Jisc – driving efficiency in higher education

With the ‘Working for a smarter, stronger sector: the 3rd annual Efficiency in HE’ conference only a day away, the Efficiency Exchange asks Professor Martyn C Harrow, chief executive of Jisc, to talk about the importance of efficiency to Jisc.

Fostering efficiency and innovation holds the key to our universities’ success

You might not have seen this post by Professor Ian Diamond, written to coincide with the Leadership Foundation's Unlocking Learning event last November. It...

Benchmarking to improve efficiency

As we learned in the Diamond report, benchmarking practice is widespread within higher education, says Chris Hale of UUK. A wide variety of activities and functions...

Higher education is a funny old game

Nick Petford's recent post on Guardian Professional, comparing higher education to football, is certainly thought-provoking. Think league tables, competition for talent and internationalisation, to name...