Big data will back up the new breed of personal tutors in universities. But Brian Hipkin worries that relying on statistics without a meaningful human context will create a support system that will ultimately fail students.
As part of Efficiency Exchange's mission to help institutions share expertise, Alison Wallis from Royal Holloway, University of London would like to hear your experiences of improving data management.
In an interview with Efficiency Exchange, Professor Sir Ian Diamond reflects on how universities have adapted to become more efficient.
Data analytics are becoming more accessible for higher education institutions. Giles Carden, an advisor and co-designer at HESPA, offers some tips about how to make the best use of them.
Universities are investing time and money in creating learning analytics systems, but Ed Foster of Nottingham Trent Universities says these systems are only as good to the support given to staff and students who use them.
The Jisc-HESA Heidi lab project has brought professionals from a range of universities together to create dashboards for the sector’s new Heidi Plus business intelligence service. Anne Buckle, who took a leading role in one project team, highlights some of the benefits of this model of collaboration.
When the data shows that a student is struggling, how should universities respond? Brian Hipkin issues a plea to academics and their professional services colleagues to work together more to understand the student lifestyle from the student's perspective.