Big data will back up the new breed of personal tutors in universities. But Brian Hipkin worries that relying on statistics without a meaningful human context will create a support system that will ultimately fail students.
When the data shows that a student is struggling, how should universities respond? Brian Hipkin issues a plea to academics and their professional services colleagues to work together more to understand the student lifestyle from the student's perspective.
Could the advent of the TEF see the emergence of a new breed of data-empowered academic advisors? Student experience consultant Brian Hipkin says the growth in student-generated ‘teaching excellence’ metrics could herald the introduction of this role.