Discover and share good practice for smarter working universities

Finding ‘pain points’ in the student journey

Like all service users, students have their stories of where their experience could have been improved. Jean Mutton presents some of the findings from a Jisc study seeking to identify these 'pain points'.
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How is the sector engaging students?

The sector is supporting student engagement and enhancing students’ learning experiences in a number of ways. Hefce's Ellie Clewlow describes some of the latest innovations.

Sir Ian Diamond: ‘We can improve… by sharing best practice’.

In an interview with Efficiency Exchange, Professor Sir Ian Diamond reflects on how universities have adapted to become more efficient.
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Be better with digital, students tell staff in Jisc survey

Students have stated their frustration at staff's lack of training in - and inconsistent use of - technology in Jisc's digital student tracker report. The survey which involved 22,000 higher education students is one of the largest of its kind.

The CATS Campaign: raising cancer awareness among students

In the second blog of our student experience series, Ellie Dunstone, a student at the University of Cambridge, shares with us the experience of the society she is involved with, the Cancer Awareness in Teenagers and young people Society, also known as CATS. Universities have a wide range of societies run by students which include sports, lifestyle choices, religion, hobbies and health. Societies can be valuable to students, learning skills which can support them in their future careers, supporting their own mental and physical health as well as others, demonstrating that there can be more to the student experience than the course.

Are students at the heart of our processes?

The University of Leicester has developed an approach to engaging senior leaders with the student experience. In the latest of our blogs from the nine Innovation and Transformation Fund projects, Claire King writes that the university believes it can provide valuable insight for institutions looking to develop similar approaches.

How student innovation is supporting efficiency in education

Following the shortlisting of six digital solutions for Jisc funding as part of the Summer of Student Innovation, Rosie Niven catches up with one of the 2013 winners to find out the progress of his project.

Graduate prospects in a ‘lights-out’ future? The ‘Earn to Learn’ Scheme

How to prepare students for the job market is becoming an essential part of how universities can prove they are value for money and value for our students. Yet, the job market is uncertain and fast changing. Ian Herbert shares with us how the ‘Earn to Learn’ (EtoL) scheme is enabling the University of Loughborough to provide students with work experience by collaborating with organisations and policy makers.
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How universities can use learning analytics to boost retention

Boosting retention is an area where learning analytics could have a big part to play in supporting fair access. Universities pulling together access agreements for next year should have learning analytics in their sights according to Jisc's Phil Richards and Joel Mullan.

Trying to come up with a nuanced view of ‘Value for Students’

Value for students is a hot topic. In this blog Eric Stoller discusses how enhancing a student’s experience can add value to their investment as a paying customer.