Discover and share good practice for smarter working universities

“The Sticky Campus”; improving our students’ sense of belonging through active learning, coffee and...

2018 promises to be an exciting and challenging year for universities and the Higher Education sector. Among the many less than positive news, there are also successful practices that make our universities stand out in the way in which they support their students’ experience, widen access and participation, and support their mental health and wellbeing. The ‘Sticky Campus’ at Abertay University is one such example. As Robertson explains and describes, the concept is simple and yet complex in its operationalisation.
Empty seats

Retention levels come under scrutiny, but universities are on the case

Universities must focus on retention as much as they do on widening the pool of applications and enrolments, a report by the the Social Market Foundation suggests.

University libraries need to start putting the student first

A good library is an important weapon in keeping student satisfaction levels high, writes Ben Hickman from consultancy Alterline. But in an article for the Guardian Higher Education Network he adds that all too often they don't reflect the needs of the student of 2017 and like other parts of universities, must change their culture.
Megan Dunn NUS vice president

Value me not my money: why students are key to good decision making

The notion of the student as a consumer is one that is gaining popularity. But NUS vice president (higher education) Megan Dunn says universities need to start seeing students as full members of their community who should play an active role in it, rather than customers, easily impressed by shiny new buildings.
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How is the sector engaging students?

The sector is supporting student engagement and enhancing students’ learning experiences in a number of ways. Hefce's Ellie Clewlow describes some of the latest innovations.
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How universities can use learning analytics to boost retention

Boosting retention is an area where learning analytics could have a big part to play in supporting fair access. Universities pulling together access agreements for next year should have learning analytics in their sights according to Jisc's Phil Richards and Joel Mullan.
AskUS at University of Salford (Paul Craig Photography.)

Rethinking student services at Salford

In 2015 the University of Salford’s student services was completely redesigned with students and staff members from other parts of the university co-creating the the new facility. In this blogpost, Victoria Owen, a customer services manager, reflects on the process and how the redesigned service works in practice.
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Welcome to the intelligent campus

As 'smart homes' become more and more sophisticated, universities are harnessing technology to improve the campus or classroom experience for students. Now institutions are planning on taking it to the next level, by using data from sensors, tracking and the internet, combined with information from other sources, as Jisc's James Clay describes in this blog.
Student in lecture theatre

We need a passport photo not a selfie: an admission officer’s plea

Many institutions are responding to the student-funded business model by examining the ‘student journey’ in a systematic way. The Efficiency Exchange team ran a workshop at the Student Record Officers Conference to explore ideas for improving interactions with students at key points on their journey. Rosie Niven shares some insights.

Peer mentoring and welcome workshops

At Nottingham Trent University (NTU), we are seeking to increase engagement and retention through student peer mentoring and the delivery of a new Welcome Workshop. This workshop, has been co-created and co-facilitated by our student mentors, is designed to instil a sense of belonging and student agency in all undergraduate first-years starting in September 2018.