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Home Innovation & change Student journey

Student journey

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gignerbread men

Using service design techniques to map the student journey

Jean Mutton - 14 April 2016

ProtectED: A way forward for universities which aims to improve student safety and well-being

Student Coin – Creating value for students

Six ways to give students a warmer welcome

Student Records Officer Conference – key issues

The rise of the new academic advisor

Brian Hipkin - 14 June 2016
0

Sir Ian Diamond: ‘We can improve… by sharing best practice’.

Efficiency Exchange - 17 February 2017
0

A focus on student mental health services: Nightline

Joanne Evans - 8 March 2018
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The CATS Campaign: raising cancer awareness among students

Ellie Dunstone - 20 March 2018
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Message in a bottle

Student communications: cutting through the noise

Suzanne Wigley - 13 July 2017
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Change Agents workshop

Change agents: students driving curriculum innovation

Sarah Knight - 6 June 2017
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How can e-learning support higher education after and during Brexit?

Vitaly Klopot - 17 January 2018
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EDITORIAL. Never Alone: Universities’ key role in supporting students’ wellbeing and...

Cristina Devecchi - 31 January 2018
0

CATS: The inspiring journey of a young man’s triumph over adversity

James Adams - 12 July 2018
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Student journey map – Lancaster University

Efficiency Exchange - 22 March 2016
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EDITOR PICKS

Events

AURIL logo

5-6 October: AURIL conference, Bristol

Efficiency Exchange - 8 June 2017
0
This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

Efficiency Exchange - 13 July 2017
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This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

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Making lean an integral part of existing change agendas

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