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Home Innovation & change Student journey

Student journey

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Empty seats

Retention levels come under scrutiny, but universities are on the case

Rosie Niven - 20 July 2017

Exploring institutional practices in the post-digital age

A model for cross-sector collaboration: how commercial activity at Ravensbourne benefits academic teams and students.

gignerbread men

Using service design techniques to map the student journey

How can e-learning support higher education after and during Brexit?

Jean Mutton

Service design for universities

Jean Mutton - 25 November 2015
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How can e-learning support higher education after and during Brexit?

Vitaly Klopot - 17 January 2018
0
Children's drawings of people

Developing student and staff personas: a practical guide

Jean Mutton - 14 June 2017
0

“The Sticky Campus”; improving our students’ sense of belonging through active...

Alastair Robertson - 10 January 2018
0

Finding ‘pain points’ in the student journey

Jean Mutton - 17 June 2016
0
WonkHE

How clearing is changing

Efficiency Exchange - 14 August 2017
0

What are you going to do next?

Dr Douglas Hamilton - 20 September 2018
0
John Lacey pitching his app at Open Data Mashup Day

John Lacey: ‘my perception of value for money has definitely improved’

Rosie Niven - 13 July 2016
0
Student in lecture theatre

We need a passport photo not a selfie: an admission officer’s...

Rosie Niven - 21 April 2016
0
HESA logo

Split in dropout rate trends across UK – HESA

Efficiency Exchange - 10 March 2017
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EDITOR PICKS

Events

AURIL logo

5-6 October: AURIL conference, Bristol

Efficiency Exchange - 8 June 2017
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This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

Efficiency Exchange - 13 July 2017
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This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

POPULAR POSTS

Value for money image

VFM: it’s about the value, not the money

3 January 2017

BLOCKCHAIN: THE INTERNET OF VALUE AND ITS VALUE FOR HIGHER EDUCATION

20 December 2017
The University of Aberdeen library

Making lean an integral part of existing change agendas

27 October 2016

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  • Student journey68
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