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Home Innovation & change Student journey

Student journey

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gignerbread men

Using service design techniques to map the student journey

Jean Mutton - 14 April 2016
Megan Dunn NUS vice president

Value me not my money: why students are key to good decision making

Student journey map – Lancaster University

Six ways to give students a warmer welcome

Developing the tools to navigate the student journey

Jean Mutton

Service design for universities

Jean Mutton - 25 November 2015
0

How to make volunteering matter to university students

Joe Crook - 11 October 2018
0

Student journey map – Lancaster University

Efficiency Exchange - 22 March 2016
0
Message in a bottle

Student communications: cutting through the noise

Suzanne Wigley - 13 July 2017
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Developing the tools to navigate the student journey

Chris Dixon - 29 March 2016
0

Nonbinary transgender issues at university – A student experience

Luc Harvey - 2 October 2018
0

ProtectED: A way forward for universities which aims to improve student...

Lucy Winrow - 20 June 2018
0

Student Records Officer Conference – key issues

Rosie Niven - 5 April 2016
0

Gold is the only colour that matters to students, survey reveals

Rosie Niven - 7 July 2017
0
gignerbread men

Using service design techniques to map the student journey

Jean Mutton - 14 April 2016
0
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EDITOR PICKS

Events

AURIL logo

5-6 October: AURIL conference, Bristol

Efficiency Exchange - 8 June 2017
0
This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

Efficiency Exchange - 13 July 2017
0
This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

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