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Home Innovation & change Student journey

Student journey

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Student journey map – Lancaster University

Efficiency Exchange - 22 March 2016

15 October: Westminster Higher Education Forum, London

Finding ‘pain points’ in the student journey

The Sensory Study Room at the University of Warwick

Children's drawings of people

Developing student and staff personas: a practical guide

The virtual open day – bringing the campus to the applicant 

Efficiency Exchange - 21 August 2017
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Peer mentoring and welcome workshops

Sarah Hadlow Janette Thompson Grace Mik - 2 August 2018
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HEFCE logo

How is the sector engaging students?

Efficiency Exchange - 24 February 2015
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ProtectED: A way forward for universities which aims to improve student...

Lucy Winrow - 20 June 2018
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Change Agents workshop

Change agents: students driving curriculum innovation

Sarah Knight - 6 June 2017
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University libraries need to start putting the student first

Efficiency Exchange - 4 August 2017
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The CATS Campaign: raising cancer awareness among students

Ellie Dunstone - 20 March 2018
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How to make volunteering matter to university students

Joe Crook - 11 October 2018
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Jean Mutton

Service design for universities

Jean Mutton - 25 November 2015
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Megan Dunn NUS vice president

Value me not my money: why students are key to good...

Megan Dunn - 16 February 2015
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EDITOR PICKS

Events

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5-6 October: AURIL conference, Bristol

Efficiency Exchange - 8 June 2017
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This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

Efficiency Exchange - 13 July 2017
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This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

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