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Home Innovation & change Student journey

Student journey

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Journey to the centre of the student experience

Claire Povah - 22 March 2016
Jean Mutton

Service design for universities

Developing the tools to navigate the student journey

Megan Dunn NUS vice president

Value me not my money: why students are key to good decision making

5 May: Design for Education | Service Design Basics, Lancaster

ProtectED: A way forward for universities which aims to improve student...

Lucy Winrow - 20 June 2018
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HESA logo

Split in dropout rate trends across UK – HESA

Efficiency Exchange - 10 March 2017
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Student engagement monitoring survey

Efficiency Exchange - 6 January 2016
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Student Coin – Creating value for students

Ben Stone - 4 July 2018
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HEFCE logo

How is the sector engaging students?

Efficiency Exchange - 24 February 2015
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The virtual open day – bringing the campus to the applicant 

Efficiency Exchange - 21 August 2017
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A focus on student mental health services: Nightline

Joanne Evans - 8 March 2018
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15 October: Westminster Higher Education Forum, London

Efficiency Exchange - 14 July 2015
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Student Records Officer Conference – key issues

Rosie Niven - 5 April 2016
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Children's drawings of people

Developing student and staff personas: a practical guide

Jean Mutton - 14 June 2017
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EDITOR PICKS

Events

AURIL logo

5-6 October: AURIL conference, Bristol

Efficiency Exchange - 8 June 2017
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This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

Efficiency Exchange - 13 July 2017
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This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

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