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Home Innovation & change Student journey

Student journey

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“The Sticky Campus”; improving our students’ sense of belonging through active learning, coffee and cake!

Alastair Robertson - 10 January 2018
AskUS at University of Salford (Paul Craig Photography.)

Rethinking student services at Salford

Universities UK logo

Higher education is ‘more than just a degree’ for students

Finding ‘pain points’ in the student journey

Developing the tools to navigate the student journey

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Using service design techniques to map the student journey

Jean Mutton - 14 April 2016
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Survey shows facilities a key factor in students’ choice of university

Efficiency Exchange - 30 July 2015
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The virtual open day – bringing the campus to the applicant 

Efficiency Exchange - 21 August 2017
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Six ways to give students a warmer welcome

Luke Davis - 9 August 2016
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How student innovation is supporting efficiency in education

Rosie Niven - 23 September 2015
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“It’s all standard behaviour.” So what is all the fuss...

Melanie Crofts - 20 February 2018
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Welcome to the intelligent campus

Efficiency Exchange - 3 August 2017
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A model for cross-sector collaboration: how commercial activity at Ravensbourne benefits...

Ruth Nicholls - 6 December 2017
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AskUS at University of Salford (Paul Craig Photography.)

Rethinking student services at Salford

Victoria Owen - 24 October 2016
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Empty seats

Retention levels come under scrutiny, but universities are on the case

Rosie Niven - 20 July 2017
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EDITOR PICKS

Events

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5-6 October: AURIL conference, Bristol

Efficiency Exchange - 8 June 2017
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This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.

10 October: Higher education conference and exhibition, London

Efficiency Exchange - 13 July 2017
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This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.

POPULAR POSTS

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VFM: it’s about the value, not the money

3 January 2017

BLOCKCHAIN: THE INTERNET OF VALUE AND ITS VALUE FOR HIGHER EDUCATION

20 December 2017
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Making lean an integral part of existing change agendas

27 October 2016

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