A guide to evidencing the benefits of business process improvement – University of Strathclyde
This guide describes how higher education institutions can evidence benefits of business process improvement. It outlines how to quantify benefits throughout a typical project life-cycle for process redesign / process modelling activities and demonstrates how to gather, record and communicate the information to allow for more accurate reporting of a project's impact.
Participative Process Review – toolkit
The process reviews developed by Oxford Brookes have been specifically designed to enable teams to subsequently self-facilitate further reviews. This toolkit introduces the concept of carrying out process reviews to professionals working in higher education.
Development of an Academic Intern Scheme
This project will develop a professional development scheme for postgraduates interested in an academic career. This intern scheme is designed to offer an innovative and inclusive way to expose postgraduate taught and research students to wider academic skills, practices and processes, whilst providing an opportunity to see the workings of a higher education institution.
Shared services – Out of Hours Helpline – case study – June 2015
A subscription-based, shared service providing first and second line support with IT and library queries to students and staff.
The P3 Project – People, Performance and Process, Bangor University
A project to bring the questions of people and performance together with lean methodologies has been developed by the Aber-Bangor Strategic Alliance with funding from the Innovation and Transformation Fund.
