Cutting through the jargon and putting people at the centre of process improvement were two key themes of this month’s LEAN HE Hub Seminar at the University of Manchester. Paul Oates reflects on some of the lessons from the day.
This conference will explore how universities are using their global networks and partners to achieve more far-reaching knowledge exchange impacts and create new international business partnerships in other regions of the world.
This year’s event will tackle the challenges and opportunities that come with increased competition and choice in the sector off the back of momentous higher education reforms. Delegates will gain an exclusive introduction to the Office for Students, learn how to establish their institution as an international brand, debate the drive for digital in the sector and identify ways to enhance the student experience.
E-communication is widely used around the world, for short listing, applications, feedback etc. As this methodology is frequently introduced, to ensure the process is delivering the desired experience, regular reviews are favourable. In this blog Marion Malcom of the University of Aberdeen discusses their project to review the E-communication to pre-registered students, with clear aims of ensuring the branding and student experience is consistent and that there is clarity in job roles, enhancing efficiency.
2018 promises to be an exciting and challenging year for universities and the Higher Education sector. Among the many less than positive news, there are also successful practices that make our universities stand out in the way in which they support their students’ experience, widen access and participation, and support their mental health and wellbeing. The ‘Sticky Campus’ at Abertay University is one such example. As Robertson explains and describes, the concept is simple and yet complex in its operationalisation.
Last year Jisc began looking for the best way to show use and sharing of research equipment across the UK. The search uncovered a number of web apps and systems that already collect data on usage, and drive efficiencies in this area. They're primarily used by researchers, principal investigators and lab technicians across a number of institutions. Daniela Duca has been looking at five of them in more detail.