Discover and share good practice for smarter working universities

Northumbria University

Northumbria University

Jennifer Gane and John Wiseman

Eureka! Classicist finds solution in degree apprenticeship

Some graduates find themselves unsuited to the fast-changing world of employment despite impeccable qualifications. Degree apprenticeships can be a good way to provide the skills needed in the workforce. Classics graduate Jennifer Gane found that by landing a degree apprenticeship in digital technology solutions she was able to link a dead language, to one that's very much alive - and find a job.

Applying lean to research support systems: work in progress and lessons learned

Lean is used in many institutions to improve processes in professional services from improving exam logistics to the running of counselling services. At Northumbria University, they are also applying lean techniques to research management processes, as David Young explains.

A Lean research and business support service?

Developed to cut out waste in car production, the Lean method is helping to transform processes in many universities. Already widely-used in professional services, Lean is now being applied to research management, as Northumbria University’s David Young explains.

Shared services – Out of Hours Helpline – case study – June 2015

A subscription-based, shared service providing first and second line support with IT and library queries to students and staff.