Discover and share good practice for smarter working universities

University of Salford

University of Salford

AskUS at University of Salford (Paul Craig Photography.)

Rethinking student services at Salford

In 2015 the University of Salford’s student services was completely redesigned with students and staff members from other parts of the university co-creating the the new facility. In this blogpost, Victoria Owen, a customer services manager, reflects on the process and how the redesigned service works in practice.
Vikki Goddard, Salford University

Vikki Goddard: ‘you have to be able to challenge things in the right kind...

Efficient working practices can save money and time, but the University of Salford's chief operating officer, Vikki Goddard, says they can also help to make the working lives of university staff more interesting.