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When the University of Sheffield's Global Opportunities and Engagement team realised that their various admin systems had become too cumbersome, they called for help. Rachel McAssey explains how her team of lean practitioners carried out a process review that has produced many benefits including significant time savings.
The failure to value technician's role in universities is leading to poor decision making and often expensive investment mistakes, warns Terry Croft. In this blogpost, he highlights what the University of Sheffield is doing to improve the situation by delivering the national HEFCE Catalyst project.
Institutions implementing a lean strategy need to think carefully about who will support it. The University of Sheffield’s Rachel McAssey explains some of the elements that make up a successful lean team.
The Process Improvement Unit at the University of Sheffield was established in June 2012 to help the university improve its business processes. Rachel McAssey describes one of the unit’s big success, which is having a real impact on the student experience - and winning awards.