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University of Winchester
How to convince the process mapping sceptics
Encouraging people to try different ways of working is a big problem for many HE institutions. While taking advantage of a powerful resource, the continuous improvement team at the University of Winchester also learned some valuable lessons about bringing reluctant staff on board.
How lean can nurture the relationship between educators and students
At the University of Winchester, academics are working with professional services to improve the student and staff experience. Dr Tammi Sinha, one of the academics in the HE continuous improvement unit, describes the benefits of lean approaches from the perspective of an educator.