How to convince the process mapping sceptics
Encouraging people to try different ways of working is a big problem for many HE institutions. While taking advantage of a powerful resource, the continuous improvement team at the University of Winchester also learned some valuable lessons about bringing reluctant staff on board.
How lean can nurture the relationship between educators and students
At the University of Winchester, academics are working with professional services to improve the student and staff experience. Dr Tammi Sinha, one of the academics in the HE continuous improvement unit, describes the benefits of lean approaches from the perspective of an educator.
The importance of evidencing improvement
How do you evidence the benefits of work you have done to improve processes in your institution? The University of Strathclyde has developed a guide and training on evidencing benefits and business improvement manager Nicola Cairns shares some of that expertise in this post.
Overcoming barriers to LEAN change in higher education
Cutting through the jargon and putting people at the centre of process improvement were two key themes of this month’s LEAN HE Hub Seminar at the University of Manchester. Paul Oates reflects on some of the lessons from the day.
Demystifying lean
To the unfamiliar, lean with its glossary of Japanese terms can appear daunting. But in the second part of our series on lean methods, consultant Christine Stewart argues that lean is actually relatively simple - and using fancy stationery can help with understanding.
A Lean research and business support service?
Developed to cut out waste in car production, the Lean method is helping to transform processes in many universities. Already widely-used in professional services, Lean is now being applied to research management, as Northumbria University’s David Young explains.
Improving Macquarie University with lean
Case study: An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can effect in the organisation's culture.
