How to convince the process mapping sceptics
Encouraging people to try different ways of working is a big problem for many HE institutions. While taking advantage of a powerful resource, the continuous improvement team at the University of Winchester also learned some valuable lessons about bringing reluctant staff on board.
Making campus safety more efficient
A government code regulating CCTV stimulated Aston University to take a fresh look at their surveillance technology. Mark Sutton explains how complying with the surveillance commissioner's code has resulted in efficiencies and savings.
How we are speeding up the PhD admission process at Brunel
Postgraduate admissions at Brunel University London have plunged by 48% since 2013/14 so Brunel took action to change how prospective PhD students apply. Jeung Lee says their new process should cut application times by over 50%.
Simpler processes to support students studying abroad
When the University of Sheffield's Global Opportunities and Engagement team realised that their various admin systems had become too cumbersome, they called for help. Rachel McAssey explains how her team of lean practitioners carried out a process review that has produced many benefits including significant time savings.
Demystifying lean
To the unfamiliar, lean with its glossary of Japanese terms can appear daunting. But in the second part of our series on lean methods, consultant Christine Stewart argues that lean is actually relatively simple - and using fancy stationery can help with understanding.
Making lean an integral part of existing change agendas
The University of Aberdeen has been using lean methods since 2009 establishing its own business improvement team in 2012. Pat Browne, who heads up the team, explains why finding a good fit, aligned with the institution’s priorities, is crucial to directing resources and making a difference.
Overcoming barriers to LEAN change in higher education
Cutting through the jargon and putting people at the centre of process improvement were two key themes of this month’s LEAN HE Hub Seminar at the University of Manchester. Paul Oates reflects on some of the lessons from the day.
UCD Agile: the start of a continuous improvement journey
University College Dublin (UCD) is seeking to weave continuous improvement into the fabric of the university. Its director of agile, Michael Sinnott explains the university’s approach.
Lean and research support systems: lessons learned
Lean is used in many institutions to improve processes in professional services from improving exam logistics to the running of counselling services. At Northumbria University, they are also applying lean techniques to research management processes, as David Young explains.
What lean could mean for you
Do you develop a cold sweat whenever you hear the term “lean”? Our series of blogposts about lean methodology aims to change all, that starting with an introduction to the philosophy of lean by Edinburgh Napier’s Steve Yorkstone.
