Discover and share good practice for smarter working universities

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Improving Macquarie University with lean

Case study: An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can effect in the organisation's culture.
Fin Miller is a change manager at the University of St Andrews

Fin Miller: making St Andrews leaner and fitter

Developed to cut out waste in car production in post-war Japan, the Lean method has been used at the University of St Andrews for more than a decade. We caught up with St Andrew’s change manager Fin Miller to find out how it works in practice.
CCTV camera

Making campus safety more efficient

A government code regulating CCTV stimulated Aston University to take a fresh look at their surveillance technology. Mark Sutton explains how complying with the surveillance commissioner's code has resulted in efficiencies and savings.

Demystifying lean

To the unfamiliar, lean with its glossary of Japanese terms can appear daunting. But in the second part of our series on lean methods, consultant Christine Stewart argues that lean is actually relatively simple - and using fancy stationery can help with understanding.

The importance of evidencing improvement

How do you evidence the benefits of work you have done to improve processes in your institution? The University of Strathclyde has developed a guide and training on evidencing benefits and business improvement manager Nicola Cairns shares some of that expertise in this post.
Lean HE Hub event Manchester

Overcoming barriers to LEAN change in higher education

Cutting through the jargon and putting people at the centre of process improvement were two key themes of this month’s LEAN HE Hub Seminar at the University of Manchester. Paul Oates reflects on some of the lessons from the day.
The University of Aberdeen library

Making lean an integral part of existing change agendas

The University of Aberdeen has been using lean methods since 2009 establishing its own business improvement team in 2012. Pat Browne, who heads up the team, explains why finding a good fit, aligned with the institution’s priorities, is crucial to directing resources and making a difference.

Lean and research support systems: lessons learned

Lean is used in many institutions to improve processes in professional services from improving exam logistics to the running of counselling services. At Northumbria University, they are also applying lean techniques to research management processes, as David Young explains.
Steve Yorkstone, Edinburgh Napier

What lean could mean for you

Do you develop a cold sweat whenever you hear the term “lean”? Our series of blogposts about lean methodology aims to change all, that starting with an introduction to the philosophy of lean by Edinburgh Napier’s Steve Yorkstone.
tea pot and cup

How to convince the process mapping sceptics

Encouraging people to try different ways of working is a big problem for many HE institutions. While taking advantage of a powerful resource, the continuous improvement team at the University of Winchester also learned some valuable lessons about bringing reluctant staff on board.