Discover and share good practice for smarter working universities

Value and Impact Toolkit

This project aims to develop a holistic approach to understanding and evaluating the value and impact of services that support students. Outputs can be used to assess the value and impact of the student services that universities offer.
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Integrated Reporting in four British universities

*** Reposted with working link *** This document is intended to assist universities in their transition to this new approach to 'value creation', just as universities start thinking about producing annual reports and accounts for the latest financial year. It is the second phase of BUFDG's work in encouraging universities to adopt Integrated Reporting.

Working for a smarter, stronger sector: efficiency and effectiveness in higher education progress report...

Progress report on efficiency and effectiveness in higher education - Universities UK November 2013

Engagement driven approach to process improvement – University of Hertfordshire

This report describes a project to develop an approach to process improvement within Higher Education that focuses on people, acknowledges their different perspectives and uses these perspectives to enhance capability.
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WRAP information sheet – want to cut the cost of food?

Throwing food away costs much more than just the waste disposal bill; there is the cost of the food itself, the fuel in cooking and the time staff take to prepare it and throw it away. This information sheet by WRAP shows what you can do to cut costs relating to food waste.

Student journey map – Lancaster University

The overall aim of this project was to easily visualise and understand the complexity of the student journey. Through the project, the team wanted to identify those touch points on the student journey which were challenging and use this visual data to influence change.

SUPC – supporting sustainability procurement

While sustainable procurement is no easy task, it is becoming increasingly important to higher education institutions in the UK. As a key service provider of collaborative procurement solutions to the higher education sector, SUPC is exploring ways to support members in the procurement of goods and services that provide value for money, benefit society and the economy, while also minimising damage to the environment.

Universities Scotland: Working smarter – progress report 2013

This report from Universities Scotland reviews progress against the action plan developed by the Universities Scotland Efficiencies Taskforce in 2012. It reflects on the success of the sector across four themes: procurement, shared services and business process improvement, estates management, and ICT.

HERBi shared services tool goes live

A web-based tool that allows higher education institutions to explore the quantitative and qualitative costs and benefits of sharing services is now live. Project manager Simon Perks tells us more about how HERBi can help you.

Putting Students at the Heart of Our Processes – University of Leicester

This report is a guide to the University of Leicester's exploration into whether connecting senior leaders more closely to the student experience created an impetus for organisational improvement. It contains information on “what works” in engaging senior leaders and seeks to provide insights for institutions looking to develop similar approaches.