Discover and share good practice for smarter working universities

Financial X-ray

Helps cost IT services in research and education institutions.
British Universities Finance Directors Group

Integrated Reporting in HE

The Integrated Reporting framework offers an opportunity for universities to develop their annual reports into something more accessible, with a potential audience beyond regulators or governors. This study gives a snapshot of reporting at seven universities, showing that while some are starting to report in far more integrated ways, even the best examples have room for improvement.

University of London Computer Centre

Services include hosted Moodle VLE, business systems, infrastructure services and digital preservation.

Managing research contracts: Report for Brunswick Group October 2013

This report examines research contracts administration and includes benchmarking of resourcing levels and identifies best practice. Produced by Research Consulting for the Brunswick group of research intensive universities, October 2013.

Sharing IT services and the law – Jisc Legal

Includes contractual implications, sharing personal data, ownership and Freedom of Information.

Schools Planning Framework for Academic Leaders

The Schools Planning Framework project funded by the Leadership Foundation for Higher Education, seeks to explore the development of a practical application of a performance management tool, aimed at academic units. The report sets out the findings of the project as a case study based at the University of Lincoln.

Cloud and Data Centre Framework

Cloud computing and the co-location of systems and services for data storage can help institutions drive down costs and drive up performance. Jisc provides advice and guidance on selecting solutions and suppliers of cloud and data centre services.

Student journey map – Lancaster University

The overall aim of this project was to easily visualise and understand the complexity of the student journey. Through the project, the team wanted to identify those touch points on the student journey which were challenging and use this visual data to influence change.

A guide to evidencing the benefits of business process improvement – University of Strathclyde

This guide describes how higher education institutions can evidence benefits of business process improvement. It outlines how to quantify benefits throughout a typical project life-cycle for process redesign / process modelling activities and demonstrates how to gather, record and communicate the information to allow for more accurate reporting of a project's impact.

Making the best better – efficiency and effectiveness in higher education – report for...

Making the best better - efficiency and effectiveness in higher education - report for BIS