Discover and share good practice for smarter working universities

Cover image from the Participative Process Review Toolkit by Oxford Brookes University

How Participative Process Reviews can nurture conversations and deliver efficiencies

After taking part in workshops run by the Oxford Centre for Staff and Learning Development, teams in Oxford Brookes University have changed their practices to make them less complicated, more streamlined and more cost effective. As part of a series of posts by the nine ITF-funded projects, Ian Whiting explains the aims of the Participative Process Review programme.
Kim Frost, University of London

Kim Frost: ‘I find human behaviour to be the most fascinating subject’

Attracting and keeping staff in one of the most expensive cities in the world is a challenge. Kim Frost, director of human resources at the University of London, and chair of Universities Human Resources, tells us about how working efficiently can help to meet this challenge.
BMW Werk Leipzig. Original uploader was Torsten.heise at de.wikipedia

Eight lessons from the private sector for universities investing in technology-enhanced learning

Universities are increasingly investing in technology-enhanced learning, but education consultant Peter Chatterton writes that to get the maximum benefit from this investment, they should learn from experiences beyond the sector.
A person doing yoga poses on a cliff

Introducing some calm into clearing

In one of the craziest weeks in the academic calendar, Rosie Niven talks to higher education professionals involved in the clearing process to discover efficient ways of coping with the increased pressure.

Putting together a change team at Loughborough University

Loughborough University’s THELMA-award winning change team aims to ‘walk in the shoes of the customer’ and identify where business processes can be improved. Project leader Dr Anne Mumford explains how the team’s approach has delivered more efficient services in a way that empowers staff.
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Leading the efficiency agenda

When change is on the agenda, leadership is important. Alison Johns explains how the Leadership Foundation for Higher Education is helping the sector’s leaders to rise to the many challenges thrown up by the efficiency agenda.

Academic Futures: a new career route for postgraduate students?

The University of Lincoln is developing a programme to tackle the lack of professional development schemes tailored to the needs of postgraduate students interested in an academic career. Rebecca Sanderson explains the project funded by the Innovation and Transformation Fund that explores how to provide postgraduate students with more effective career development opportunities.

Projects fit for purpose: delivering more with less in the public sector

A recent report has investigated what makes successful project management in the public sector. John Lakin, one of the researchers for the report, comments on the lessons for higher education.

It’s all about the people

With workforce issues among the key themes of the Diamond efficiency agenda, John Lakin looks at some of the challenges that keep vice-chancellors awake at night.

How you can engage people to evidence the benefits of business improvement projects

Following the launch of last year's guide to evidencing business improvement, the University of Strathclyde's business improvement team are now testing out a business exploration map tool. Nicola Cairns' blog explores how people can be engaged to ensure that the potential benefits that they have identified fully demonstrate the impact of their project.