Sometimes solutions are under our noses - you just need the right approach to unlock them. In this post, consultant Jean Mutton explains service design, which she says is for anyone who often thinks "there must be a better way".
With workforce issues among the key themes of the Diamond efficiency agenda, John Lakin looks at some of the challenges that keep vice-chancellors awake at night.
Analysis of higher education staff data provides insights into how university workforces are evolving to ensure student achievement and satisfaction, as well as research and teaching excellence, says Amy Norton of Hefce.
With a clutch of awards for its business process improvement work, the University of Strathclyde’s achievements are getting UK-wide recognition. The university’s HR director Sandra Heidinger talks to Rosie Niven about how empowering staff is the key to organisational success.
Solving problems doesn't always have to be a job for the bosses. Darren Wallis explains what has been achieved at the University of Warwick by empowering staff to identify and implement solutions directly.
A project to bring the questions of people and performance together with lean methodologies has been developed by the Aber-Bangor Strategic Alliance with funding from the Innovation and Transformation Fund (ITF). The Alliance’s Chris Drew provides the first in a series of posts by the nine ITF-funded projects.
Restructuring can help to achieve many efficiency benefits for universities - but it is never an easy option. In this discussion, Richard Bond of the University of the West of England and Julie Northam of Bournemouth University share their experiences of restructuring a research office.