Discover and share good practice for smarter working universities

Helen Fairfoul

HE’s got talent: managing the sector’s workforce

The challenge of sustaining an effective and flexible workforce will be covered by Professor Sir Ian Diamond in his review of efficiency in higher education. Ahead of the launch of Sir Ian’s report, Helen Fairfoul of the Universities and Colleges Employers Association (UCEA) looks at how universities are approaching talent management.

A call for tools to measure the effectiveness of technicians

Technicians are involved in many areas of university life, yet sometimes the vital skills that they possess are not recognised within their institutions. In this blogpost, HEFCE's Steve Butcher argues that if universities want to make the most of their technical workforce, they need a tool that measures the benefits they bring.
Sandra Heidinger, Director, Human Resources, University of Strathclyde

Sandra Heidinger: Measuring up at Strathclyde

With a clutch of awards for its business process improvement work, the University of Strathclyde’s achievements are getting UK-wide recognition. The university’s HR director Sandra Heidinger talks to Rosie Niven about how empowering staff is the key to organisational success.

Sharing IT services and the law – Jisc Legal

Includes contractual implications, sharing personal data, ownership and Freedom of Information.

Putting together a change team at Loughborough University

Loughborough University’s THELMA-award winning change team aims to ‘walk in the shoes of the customer’ and identify where business processes can be improved. Project leader Dr Anne Mumford explains how the team’s approach has delivered more efficient services in a way that empowers staff.

Making data work harder for both academic and HR staff

When the University of Bath introduced its new research information system in 2012, the aim was to ease the burden on academics and to make it easier to reuse data. Katy McKen explains how research managers teamed up with HR to create a system that they discovered had many possibilities.

How to create a lean team

Institutions implementing a lean strategy need to think carefully about who will support it. The University of Sheffield’s Rachel McAssey explains some of the elements that make up a successful lean team.

HE Shared Legal

Subscription-based legal guidance service for UK HE institutions. Includes help desk and assistance with engaging legal advisers. Operating on a pilot basis, with HEFCE funding.
A SCD workshop at the University of Warwick

Simplify, collaborate, deliver at Warwick

Solving problems doesn't always have to be a job for the bosses. Darren Wallis explains what has been achieved at the University of Warwick by empowering staff to identify and implement solutions directly.

Donna Kendall: striving for success, the Coventry way

Coventry University has been one of the star performers in recent university ranking tables. The university’s pro vice chancellor for strategic development, Donna Kendall, tells Rosie Niven the role she plays in building on this success for the future.