Kim Frost: ‘I find human behaviour to be the most fascinating subject’
Attracting and keeping staff in one of the most expensive cities in the world is a challenge. Kim Frost, director of human resources at the University of London, and chair of Universities Human Resources, tells us about how working efficiently can help to meet this challenge.
Service design for universities
Sometimes solutions are under our noses - you just need the right approach to unlock them. In this post, consultant Jean Mutton explains service design, which she says is for anyone who often thinks "there must be a better way".
Donna Kendall: striving for success, the Coventry way
Coventry University has been one of the star performers in recent university ranking tables. The university’s pro vice chancellor for strategic development, Donna Kendall, tells Rosie Niven the role she plays in building on this success for the future.
University managers and administrators: why we should value and develop them
Dr David Duncan, Registrar and Secretary at the University of York, talks about valuing university managers and administrators.
How to create a lean team
Institutions implementing a lean strategy need to think carefully about who will support it. The University of Sheffield’s Rachel McAssey explains some of the elements that make up a successful lean team.
A call for tools to measure the effectiveness of technicians
Technicians are involved in many areas of university life, yet sometimes the vital skills that they possess are not recognised within their institutions. In this blogpost, HEFCE's Steve Butcher argues that if universities want to make the most of their technical workforce, they need a tool that measures the benefits they bring.
HE Shared Legal Information Seminar 20 March 2014
HE Shared Legal is holding a Seminar on 20 March 2014 to promote the HE Shared Legal service to prospective subscriber institutions across the UK.
Three award-winning projects that you need to know about
The Times Higher Leadership & Management Awards earlier this month saw thirteen universities win awards for their work. Three of these universities have recently been featured in Efficiency Exchange discussing aspects of their work.
How Participative Process Reviews can nurture conversations and deliver efficiencies
After taking part in workshops run by the Oxford Centre for Staff and Learning Development, teams in Oxford Brookes University have changed their practices to make them less complicated, more streamlined and more cost effective. As part of a series of posts by the nine ITF-funded projects, Ian Whiting explains the aims of the Participative Process Review programme.
Employee engagement toolkit for higher education
UCEA and UHR have worked in partnership to develop a toolkit on employee engagement specifically for the HE sector.
The project was jointly funded by...
