Discover and share good practice for smarter working universities

Jean Mutton

Service design for universities

Sometimes solutions are under our noses - you just need the right approach to unlock them. In this post, consultant Jean Mutton explains service design, which she says is for anyone who often thinks "there must be a better way".
Times Higher Education

RESULTS: territorial or communal – which tribe are you?

The Times Higher Education recently quoted a report by a Dutch University, which claimed that universities could reduce estate footprint by 25% if staff become less “territorial” and shared teaching and office space with colleagues in other departments.
video

Leading the efficiency agenda

When change is on the agenda, leadership is important. Alison Johns explains how the Leadership Foundation for Higher Education is helping the sector’s leaders to rise to the many challenges thrown up by the efficiency agenda.
A SCD workshop at the University of Warwick

Simplify, collaborate, deliver at Warwick

Solving problems doesn't always have to be a job for the bosses. Darren Wallis explains what has been achieved at the University of Warwick by empowering staff to identify and implement solutions directly.

Academic Career Frameworks: Key to Change?

Bournemouth University’s new career frameworks for academics are the subject of a longitudinal study funded by the Innovation and Transformation Fund. Here is a report from 2015 setting out the findings gathered to date.

Want your staff to stay? Make training a priority

Giving workers the tools to do their jobs to the best of their ability can result in a more motivated and productive workforce, lead to improved retention and reduce the need for costly recruitment procedures, a guide produced by the Association of Accounting Technicians says. The guide gives a snapshot of the state of training in the UK and offers advice for employers considering their training needs.

How to create a lean team

Institutions implementing a lean strategy need to think carefully about who will support it. The University of Sheffield’s Rachel McAssey explains some of the elements that make up a successful lean team.
Heather Lawrence, University of Strathclyde

The cross-cutting themes of the ITF projects

Managers should witness first-hand how processes earmarked for improvement work before agreeing to those changes, Heather Lawrence of the University of Strathclyde's business improvement team writes. Her blogpost, focusing on lessons from the Innovation and Transformation Fund, also advises capturing feedback and communicating findings throughout the projects.
Sandra Heidinger, Director, Human Resources, University of Strathclyde

Sandra Heidinger: Measuring up at Strathclyde

With a clutch of awards for its business process improvement work, the University of Strathclyde’s achievements are getting UK-wide recognition. The university’s HR director Sandra Heidinger talks to Rosie Niven about how empowering staff is the key to organisational success.

A call for tools to measure the effectiveness of technicians

Technicians are involved in many areas of university life, yet sometimes the vital skills that they possess are not recognised within their institutions. In this blogpost, HEFCE's Steve Butcher argues that if universities want to make the most of their technical workforce, they need a tool that measures the benefits they bring.