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Improving the E-communication journey for enquirers and applicants – the right message at the right time
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Universities in 2018: Riding trends to drive change
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The cross-cutting themes of the ITF projects
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2 February 2016
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Doing better knowledge exchange
Efficiency Exchange
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17 December 2015
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Evidencing the benefits of a business improvement project from the start
Nicola Cairns
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14 December 2015
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Engagement driven approach to process improvement – University of Hertfordshire
Efficiency Exchange
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3 December 2015
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Putting Students at the Heart of Our Processes – University of...
Efficiency Exchange
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3 December 2015
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Service design for universities
Jean Mutton
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25 November 2015
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Process improvement events – why they are worth the effort
Rachel McAssey
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23 November 2015
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9 December: Service Design for Universities, Glasgow
Efficiency Exchange
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12 November 2015
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How Participative Process Reviews can nurture conversations and deliver efficiencies
Ian Whiting
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9 November 2015
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Are students at the heart of our processes?
Claire King
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2 November 2015
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