Continuous improvement – change for the better: Manchester, 27 May
This event focuses on the need to not only maintain but improve service delivery and will explore the theories and practicalities involved within a continuous improvement programme. Speakers include Emma Thomas, the lead for Higher Education at Improving Quality Together .
Using a HeForShe Ideathon to Tackle Gender Based Violence
As part of the Efficiency Exchange series on student mental health and wellbeing, Kate Williams shares with us how the University of Leicester addresses gender based violence on campus through the HeForShe campaign.
“The Sticky Campus”; improving our students’ sense of belonging through active learning, coffee and...
2018 promises to be an exciting and challenging year for universities and the Higher Education sector. Among the many less than positive news, there are also successful practices that make our universities stand out in the way in which they support their students’ experience, widen access and participation, and support their mental health and wellbeing. The ‘Sticky Campus’ at Abertay University is one such example. As Robertson explains and describes, the concept is simple and yet complex in its operationalisation.
Are students at the heart of our processes?
The University of Leicester has developed an approach to engaging senior leaders with the student experience. In the latest of our blogs from the nine Innovation and Transformation Fund projects, Claire King writes that the university believes it can provide valuable insight for institutions looking to develop similar approaches.
Don’t wait for Godot, start fixing things now
Inspired by the absurdist Samuel Beckett play Waiting for Godot, the University of Sheffield's Rachel McAssey issues a call to arms in her blog; instead of waiting for big change to happen, get some problem solving skills and start making small improvements.
Engagement driven approach to process improvement – University of Hertfordshire
This report describes a project to develop an approach to process improvement within Higher Education that focuses on people, acknowledges their different perspectives and uses these perspectives to enhance capability.
Improving the E-communication journey for enquirers and applicants – the right message at the...
E-communication is widely used for interacting with potential students to help them make an informed decision about their place of study. To ensure this method is delivering the desired experience, reviews of e-communication should take place to keep messaging fresh and relevant. In this blog Marion Malcolm of the University of Aberdeen discusses their project to review the E-communication to pre-registered students, with clear aims of ensuring the branding and student experience is consistent and that there is clarity in job roles with the overall goal of enhancing efficiency.
Universities in 2018: Riding trends to drive change
Globalisation, digitalisation and advanced knowledge-based economies, the three mega trends Professor Dr Maurits Van Rooijen discusses in this opinion piece, questioning universities positioning to serve the needs of the modern economy. Opening doors to new opportunities and embracing new higher educational provision is the future of learning.
Designing Academic Opportunities
Developing innovative and flexible opportunities for students to become more involved in their own University experience is at the forefront of the Student Engagement ethos at the University of Lincoln. In this blog, Amy O'Sullivan and Emily Stow share how their portfolio of Academic Opportunities was created and developed at the Students’ Union.
Simplify, collaborate, deliver at Warwick
Solving problems doesn't always have to be a job for the bosses. Darren Wallis explains what has been achieved at the University of Warwick by empowering staff to identify and implement solutions directly.
