Discover and share good practice for smarter working universities

Share your views on process improvement capability in higher education

Two authors collaborating on a Universities and Colleges Information Systems Association (UCISA) guide to Establishing Process Improvement Capability in Higher Education have launched a survey to gather data for the project. Rachel McAssey and Steve Yorkstone, who are producing the guide as part of the UCISA Project and Change Management Group's work, are inviting colleagues to take part and will be seeking more contributions later in the project.

Learning about Lean at the University of Lincoln

Recently I visited the University of Lincoln at the invitation of the Vice-Chancellor, Mary Stuart. She was keen for us to see how the university is being transformed. The strides they are making in delivering efficiency are not just about ‘cashable savings’; they are about putting students at the heart of everything they do. Report: Steve Butcher, Head of Procurement and Shared Services at Hefce.

Why Universities Should Be Investing In Lab Sustainability

While there has been some criticism on how universities invest in their estate, there are also example of innovative practices to make buildings more ecological sound and effective. The Lab Sustainability Initiative at the University of Bristol is one of such examples.

Nine projects to create ‘transformational change’ funded by LFHE

Nine universities across the UK have won funding from the Leadership Foundation for projects designed to bring about transformational change in higher education.

We are lean, with a twist

Lean seeks to "design out" overburden, inconsistency, and waste in operational processes, but in higher education it is not a rigid concept. The University of Strathclyde embraces lean's respect for people and continuous improvement ethos, but with an added emphasis on data and evidence, as Heather Lawrence explains.

Using a HeForShe Ideathon to Tackle Gender Based Violence

As part of the Efficiency Exchange series on student mental health and wellbeing, Kate Williams shares with us how the University of Leicester addresses gender based violence on campus through the HeForShe campaign.
University College Dublin is trialling lean

UCD Agile: the start of a continuous improvement journey

University College Dublin (UCD) is seeking to weave continuous improvement into the fabric of the university. Its director of agile, Michael Sinnott explains the university’s approach.
A SCD workshop at the University of Warwick

Simplify, collaborate, deliver at Warwick

Solving problems doesn't always have to be a job for the bosses. Darren Wallis explains what has been achieved at the University of Warwick by empowering staff to identify and implement solutions directly.
gignerbread men

Using service design techniques to map the student journey

Some universities are attempting to map the student journey in order to better understand the student experience. In this blogpost consultant Jean Mutton explains how service design techniques can help to develop a deeper understanding about what is driving students.

Are students at the heart of our processes?

The University of Leicester has developed an approach to engaging senior leaders with the student experience. In the latest of our blogs from the nine Innovation and Transformation Fund projects, Claire King writes that the university believes it can provide valuable insight for institutions looking to develop similar approaches.