Using service design techniques to map the student journey
Some universities are attempting to map the student journey in order to better understand the student experience. In this blogpost consultant Jean Mutton explains how service design techniques can help to develop a deeper understanding about what is driving students.
What are you going to do next?
As a mature student, are you concerned that time before rejoining university was now maybe a waste or that possibly you’re going to be disadvantaged by it? Dr Douglas Hamilton shares his mature student experiences and shows students, of all ages, what can be achieved by creating your own luck and grabbing opportunities that come your way.
Exploring institutional practices in the post-digital age
The 15th annual Academic Practice and Technology conference included discussions around student engagement and digital provision and provided an opportunity to expand on ideas that can improve the link between students and institutions. Steve Dawes writes on the Association for Learning Technology blog about how the event showed that there is still a willingness to use digital technology to help students individually as well as part of a group.
Change agents: students driving curriculum innovation
Working with students to stimulate positive change in universities is increasingly becoming standard practice across the sector. Sarah Knight has overseen the development of Jisc's Change Agents' Network (CAN) which was set up in 2013 to support that. She reflects on this year's CAN conference and the benefits the network has spawned since its launch.
Gold is the only colour that matters to students, survey reveals
Research by the Higher Education Policy Institute has revealed that more than two in three university applicants say a gold Teaching Excellence Framework rating is important to them.
