Discover and share good practice for smarter working universities

15 October: Westminster Higher Education Forum, London

This event focuses on improving student experience and includes speakers from HEFCE and the Times Good University Guide. Students' rights at universities will be explored, following a shift to greater focus on 'value for money', as well as measures for dealing effectively with complaints.

Student Records Officer Conference – key issues

Today, the Efficiency Exchange team is at the Student Records Officer Conference in Loughborough. Here are a selection of posts that focus on some of the issues that will be covered during the day and on other subjects that might interest delegates.
HEFCE logo

How is the sector engaging students?

The sector is supporting student engagement and enhancing students’ learning experiences in a number of ways. Hefce's Ellie Clewlow describes some of the latest innovations.

Developing the tools to navigate the student journey

Last week Claire Povah explained how Lancaster University mapped the student journey, in a bid to better understand their needs. Today, Chris Dixon explains how the map informed the development of apps to give students a smoother start to academic life.

CATS: The inspiring journey of a young man’s triumph over adversity

Earlier this year Efficiency Exchange published a blog by Ellie Dunstone, a student at the University of Cambridge who is involved with the CATS student society there. In this blog, James Adams, the founder of CATS, shares his personal journey of how CATS developed. Like we saw with Ben Stone, founder of Student Coin, James saw an opportunity to create more value in his university life, not just for him, but others too. CATS benefits students physically through raising awareness of signs and symptoms or cancer aswell as providing valuable skills that can enhance the employability of their volunteers.