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Assessing the efficiency and effectiveness of porters and cleaners
Benchmarking is increasingly used in the quest for efficiency and most universities have used the Procurement Maturity Assessment, developed by SUMS Consulting and the Southern Universities Purchasing Consortia. SUMS has now developed another maturity model that allows easy self assessment and indicates a way forward and has applied it to portering and cleaning services.
Lean education is here to stay – and going global
Inspired by a system identified at Toyota, the Lean approach to improving the processes of production is now influencing higher education, with professionals seeking to implement Lean in their institutions meeting in Canada last month to share experiences. Dr Vincent Wiegel reports on the event.
How lean is making a counselling service work better for students
The Process Improvement Unit at the University of Sheffield was established in June 2012 to help the university improve its business processes. Rachel McAssey describes one of the unit’s big success, which is having a real impact on the student experience - and winning awards.
Cleaning procurement – University of Durham – case study – August 2015
Durham University, in partnership with one of its cleaning suppliers, has engaged in innovative research to meet its corporate social responsibility goals, support the environment and achieve significant efficiencies at the same time.
Learning about Lean at the University of Lincoln
Recently I visited the University of Lincoln at the invitation of the Vice-Chancellor, Mary Stuart. She was keen for us to see how the university is being transformed. The strides they are making in delivering efficiency are not just about ‘cashable savings’; they are about putting students at the heart of everything they do. Report: Steve Butcher, Head of Procurement and Shared Services at Hefce.
Cleaning and security – LUPC – case study – March 2013
Prior to 2011, LUPC's cleaning and security services were tendered separately. But this time round some members of the consortium, particularly smaller ones wanted there to be scope for the two services to be joined. The changes resulted in savings and a host of other benefits, as illustrated by the Institute of Education.
Sustainability in Laboratories – Moving Forward
Part 1/3: Scientific laboratories are extremely energy and materials intensive. Burgeoning efforts have been arising to improve their efficiency and sustainability. To explore this Efficiency Exchange will be sharing a 3 part-series on the topic. Part 1 will examine the current state of Green Lab efforts. Part 2 will discuss the importance of research quality, and how the crisis of reproducibility is affecting sustainability/efficiency. Finally, Part 3 will introduce a new tool named LEAF, and how a group of research-intensive institutions are working together to address these areas
Improving the E-communication journey for enquirers and applicants – the right message at the...
E-communication is widely used for interacting with potential students to help them make an informed decision about their place of study. To ensure this method is delivering the desired experience, reviews of e-communication should take place to keep messaging fresh and relevant. In this blog Marion Malcolm of the University of Aberdeen discusses their project to review the E-communication to pre-registered students, with clear aims of ensuring the branding and student experience is consistent and that there is clarity in job roles with the overall goal of enhancing efficiency.
How can universities help students create a sustainable future?
The university sector has an essential role to play in tackling the world’s sustainability challenges – not just in developing research-based solutions but in influencing the attributes of students that graduate each year. In this blog, Dr Neil Jennings (Imperial College London) and Quinn Runkle (National Union of Students) discuss projects that have been successful at equipping students across all disciplines with the knowledge, skills, attitudes and behaviours required to address sustainability challenges while at university and in their future careers.
Inverness Science Festival
There are many ways to engage future students in activities to encourage them to consider a career within STEM industries. In this blog, Mairi Stewart, researcher for the University of Highlands and Islands, discusses the science and technology festival they hold, to engage the general public in current research that also provides career progressive experiences for students through volunteering throughout the festival.
