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Improving the E-communication journey for enquirers and applicants – the right message at the right time
Marion Malcolm
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16 August 2018
How can universities help students create a sustainable future?
Staff development for Blended Learning? An international perspective from Hong Kong Universities.
Universities in 2018: Riding trends to drive change
ProtectED: A way forward for universities which aims to improve student safety and well-being
Putting Students at the Heart of Our Processes – University of...
Efficiency Exchange
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3 December 2015
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Service design for universities
Jean Mutton
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25 November 2015
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Process improvement events – why they are worth the effort
Rachel McAssey
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23 November 2015
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9 December: Service Design for Universities, Glasgow
Efficiency Exchange
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12 November 2015
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How Participative Process Reviews can nurture conversations and deliver efficiencies
Ian Whiting
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9 November 2015
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Are students at the heart of our processes?
Claire King
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2 November 2015
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Lean education is here to stay – and going global
Vincent Wiegel
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22 October 2015
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Engagement driven approach to process improvement
Gill Sadler
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19 October 2015
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How lean is making a counselling service work better for students
Rachel McAssey
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5 October 2015
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People, process and performance – a model for change in HE?
Chris Drew
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21 September 2015
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