Discover and share good practice for smarter working universities

A model for cross-sector collaboration: how commercial activity at Ravensbourne benefits academic teams and...

The Enterprise and Innovation Centre manages the commercial activities of Ravensbourne, including industry events, short courses and live briefs for industry. In this blog Commercial Projects Manager, Ruth Nicholls, discusses what a dedicated innovation department can offer academic teams, particularly in relation to enhancing student experience.

Student journey map – Lancaster University

The overall aim of this project was to easily visualise and understand the complexity of the student journey. Through the project, the team wanted to identify those touch points on the student journey which were challenging and use this visual data to influence change.
Empty seats

Retention levels come under scrutiny, but universities are on the case

Universities must focus on retention as much as they do on widening the pool of applications and enrolments, a report by the the Social Market Foundation suggests.
Student in lecture theatre

We need a passport photo not a selfie: an admission officer’s plea

Many institutions are responding to the student-funded business model by examining the ‘student journey’ in a systematic way. The Efficiency Exchange team ran a workshop at the Student Record Officers Conference to explore ideas for improving interactions with students at key points on their journey. Rosie Niven shares some insights.

“It’s all standard behaviour.” So what is all the fuss about?

There has been a lot of awareness raised recently around gender based violence and questions around the idea of standard behaviour.  In this opinion piece,...

Peer mentoring and welcome workshops

At Nottingham Trent University (NTU), we are seeking to increase engagement and retention through student peer mentoring and the delivery of a new Welcome Workshop. This workshop, has been co-created and co-facilitated by our student mentors, is designed to instil a sense of belonging and student agency in all undergraduate first-years starting in September 2018.

Nonbinary transgender issues at university – A student experience

How easy do you find university? Are you living a different life at university than you do when you visit home, because you don't feel your family will understand who you are? Many people feel they can't be truly honest with their families, out of fear they won't be accepted due to societal norms and ignorance. Members of the LGBT+ community may often be in this position, living a lie to those they love through fear of being rejected by friends and family. In this blog, Luc shares their university experience as a nonbinary transgender student.

Graduate prospects in a ‘lights-out’ future? The ‘Earn to Learn’ Scheme

How to prepare students for the job market is becoming an essential part of how universities can prove they are value for money and value for our students. Yet, the job market is uncertain and fast changing. Ian Herbert shares with us how the ‘Earn to Learn’ (EtoL) scheme is enabling the University of Loughborough to provide students with work experience by collaborating with organisations and policy makers.

ProtectED: A way forward for universities which aims to improve student safety and well-being

Student safety should be a priority for all universities, but with 39% of universities not providing sexual misconduct training for staff, and only 29% of universities with a mental health and well-being strategy, this demonstrates there is need for improvement. Lucy Winrow from ProtectED discusses student safety and understanding 'what works', driving change in national standards in the HE sector and safeguarding the student experience
Jisc logo

Welcome to the intelligent campus

As 'smart homes' become more and more sophisticated, universities are harnessing technology to improve the campus or classroom experience for students. Now institutions are planning on taking it to the next level, by using data from sensors, tracking and the internet, combined with information from other sources, as Jisc's James Clay describes in this blog.